Uplight's Journey to Data-Inspired Delivery
How Umano Empowered Teams to Deliver on Their Commitments
The Challenge Before Umano
No Unified Metrics
No standardized success measures, making benchmarking difficult
Siloed Teams
Limited visibility and collaboration reduced delivery effectiveness
Commitment Issues
Teams struggled to maintain delivery promises
"Black Box" Engineering
Leadership lacked insights into engineering progress
Problem Statement
"We were making commitments, but we weren't delivering on them."
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Umano has completely transformed how we manage projects, giving us invaluable insights to stay aligned.
Enter Umano: A Unified Metrics Approach
Instant Insights
Critical insights from agile metrics at your fingertips
Standardized Reporting
Unified metrics across 350+ engineers
Data-Inspired Decisions
Enabling informed choices at scale and speed
Culture Shift
Fostering transparency and accountability
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The Impact: Data-Driven Engineering Success
Dramatic improvements in key metrics: Completion rate soared from ~20% to 88% at the PI level. Stability and predictability in delivery saw significant gains. Velocity and planning accuracy improved consistently every quarter.
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Cultural Transformation Through Umano
Before
Teams were skeptical of metrics & how metrics were being used.
Transition
Umano introduced metrics for growth, not judgment.
After
75% of teams actively use metrics for improvement. Standardized workflows across diverse teams. Leadership gained real visibility into engineering progress.
The Power of Observability & Standardization
Automated Reporting
Streamlined metric monitoring through automated data collection
Consistent Improvement
Unified reporting structure using standardized metrics
Predictable Delivery
More reliable and consistent project outcomes
Better Alignment
Enhanced visibility for improved team coordination
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Key Lessons for Other Engineering Teams
Start Small
Don't overwhelm teams with too many metrics at once
Balance Approach
Find the sweet spot between standardization and team autonomy
Storytelling with Data
Use metrics as a narrative tool, not just numbers
Foster Data Literacy
Make understanding and using data a core part of your culture.
The Takeaway: Umano Drives Real Business Impact
BENEFITS
Check out the Benefits
88%
Data-Driven Success
Dramatic increase in completion rate through systematic, metrics-based decision making
75%
Team Adoption
Engineering teams actively leveraging metrics to drive continuous improvement
350+
Engineering Scale
Engineers collaborating effectively under a unified reporting framework